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    How drivers and passengers are paired

    We pair riders with drivers who will arrive the soonest. This keeps drivers busy and riders with low ETAs. When you drop off a rider, it's likely that your next request will be close by.
    We also keep in mind driver and rider preferences. For example, if a driver using a location filter or if either person has ever rated the other three stars or below.

    How rides are paired

    We consider many factors when pairing drivers and riders such as:
    • the distance between the rider’s and driver’s locations
    • driver ride preferences (e.g. location filters)
    • expected benefits and costs to drivers, riders, and Lyft.
    To get more ride requests:
    • make sure all filters (like location filters or ride type restrictions) are off
    • go closer to areas of high demand
    • limit phone interactions
    • drive safely and follow local traffic laws and Lyft’s Community Guidelines
    See also:

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